Now 7 days a week — 1 pm to 5 pm

Following careful monitoring of the volume of traffic inside the hospital, NHH is now preparing to safely expand these designated inpatient visiting hours to 7 days per week, within the same timeframe (1 PM to 5 PM). In addition, visitors (one per patient, per day) will also be permitted within the Emergency Department (ED), such that all patients being attended to within the ED will also now be allowed to have one visitor throughout their stay.

New visiting hours effective Monday, September 14th

Effective Monday, September 14th, one in-person visitor per patient per day will be able to visit:

admitted ‘cold zone’ inpatients AND Emergency Department patients

✓ 7 days per week

✓ one visitor at a time

Visiting hours within inpatient units will remain as they have been on weekends: between 1300 to 1700 (1 PM and 5 PM). Visiting will be permitted 24 hours a day within the Emergency Department.

Visitors will continue to be on hold for any patient in a COVID-19 ‘hot zone’ (i.e., confirmed or presumed positive for COVID-19).

The patient will continue to identify one visitor per patient per day, or primary family caregiver for individuals with specific needs. All visitors must be 16 years of age or older and will be required to sign in at entry and sign out at the end of their visit, to support contact tracing should that be required.

“The 1 PM to 5 PM timeframe for inpatient visits continues to be the time of day selected as it is a time when traffic within the hospital is typically lower and flow at entry/exit points into and out of the hospital can be more safely coordinated to ensure the necessary physical distancing requirements is maintained,” said Linda Davis, NHH President and CEO. “Again, we thank everyone for their patience and understanding as we work to balance safety with access. Our COVID-19 Visitor Policy aims to provide clarity for visitors and staff alike, during the various phases of the pandemic. As always, decisions related to the application of this policy in specific circumstances will rest at the discretion of the care team in consultation with the patient and/or their primary family caregiver.”

The hospital released additional information with the above statements which can be sourced through provided links below.

For further information on visiting during the COVID-19 pandemic, please see the related policy and Frequently Asked Questions document on our website at:

For news, updates, information and resources related to COVID-19, please visit our website at:

supplied information

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